If you are an Account Owner and have troubles logging in yourself then the zistemo Support team is here for you, do not hesitate to contact us and we will help. Now your Staff Member can log in just with the username and password. Scroll down to the Staff Details -> Two Factor auth -> Make sure the button is grey -> click save: To switch off the Two-Factor Authenticationfor your staff (as the account owner) you can do it on the Staff’s profile page: go to Contacts -> Staff -> click the needed person’s name: Note: If you aren’t automatic logged into the extension – after you logged into the web app – please check the extensions API Token. If you are logged into the web app with 2 factor Auth, you are also logged-in into the extension. In this case, you should contact your Account Owner and he can switch off the 2-factor authentication for you. Your secret code can be wrong if there is a time difference of more than 2 mins between your phone and your computer if you changed the secret code and forgot to scan to the authentication application and if you lost your phone. …after all please, don’t forget to Save Changes. Zistemo added an example of how you can use the two-factor authentication in the correct way: Note: if you change your secret code, please don’t forget to make a scan of your new secret code again. Please make a scan of this secret code to your Google Authenticator To install the Google Authenticator application on your mobile phone, you need to select your way to uploading: There are two options: “Not activated” and “Activated.” You can filter users by this criterion.To enable the Two-Factor Authentication please go to ‘My profile’ and use the slider ‘Enable two-factor authentication’: The Users section displays information about which users have activated two-factor authentication. Filter users by two-factor authentication feature enabled Go to the Two-factor authentication page and click Disable 2-Factor authentication. You will be redirected to your personal account if the access code is entered correctly. Open the app, enter the code displayed there, or use a backup code. You will be redirected to enter the generated key. Enter your email and password on the login page and click Log in.Ģ. Note: A backup code can be used only once. Each time the Generate… button is pressed again, the old codes will be invalidated. You will have thirty seconds to copy and save five codes in a way convenient to you. Click Generate backup verification codes. Users can set up auth tokens in their apps easily by using their phone camera to scan otpauth:// QR codes provided by PyOTP. Backup verification codesīackup verification code can be used if you can’t generate one-time codes while logging in. Client-side support can be enabled by sending authentication codes to users over SMS or email (HOTP) or, for TOTP, by instructing users to use Google Authenticator, Authy, or another compatible app. That’s it! Copy the backup codes (more on this below,) store them securely, and log in with Two-factor authentication. Enter the six-digit code generated by the app and click Check. Scan the QR code from the pop-up window in your account.Ĥ. Please read Google Authenticator’s own instructions if you have any other questions about using the app.ģ. The sync will only affect the internal time of your Google Authenticator app and will not change your device’s Date & Time settings.
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